Connecting to the wireless network

*NOTE:  These instructions WILL work for the following Motorola models:  MG7540, MG7550, MG7700, MT7711

If you have model MG7310, MG7315:  You will only see one wireless network name and password instead of two, since these models do not have 5GHz, only the 2.4GHz band.  You can still follow these instructions for the 2.4G network.

Connecting to the wireless network

To connect to your wireless network for the first time, you will first need to locate your wireless default settings.  The wireless default settings are located on the bottom label of your modem.  You are looking for the wireless network name (SSID) and password.

Since your modem/router combo has a dual-band wireless router, you will see 2 networks: The 2.4G network and the 5G network.  The primary differences between the 2.4GHz and 5GHz wireless frequencies are range and bandwidth.  (The 5G band is faster, but doesn't reach as far as the 2.4G band.  The 2.4G might be a better option if you live in a large home with thick walls).

Once you connect to a band, you can always change to the other band whenever you want to.


Below the 2 network names, you will see your WIFI security key/password.  Here it will list a 10-digit letter number combination.  That is your wireless password.

Now that you have your network name and wireless password, you can go to your wireless devices and connect using that information.



Once you successfully connect to your wireless network, you can change the wireless network name (SSID) or wireless password.

To change the WIFI SSID or WIFI Password:

Login to your modem by opening an Internet browser on a device already connected to your wireless network.  (We suggest using a device connected to your modem with an Ethernet cable, but not required).

In the Internet browser address field, type in: (enter)
Username: admin
Password:  motorola

You will see the "Basic Status and Settings" page.  You can change the WiFi network name and password for both the 5GHz and 2.4GHz networks.

Click Save when you are done.

Contact our Technical Support Group if you have more questions:

Submit an online ticket HERE or call us at 1-800-753-0797
We are available for phone support or online support
Monday-Friday, 8:30am-10pm, Saturday 8:30am-5pm

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