MT7711 Battery Warranty/Recycling
*If you need a replacement for your MT7711 modem, we cannot accept the battery back. You MUST remove the lithium-ion battery before returning your MT7711 modem under warranty!
Is my battery covered under warranty?
Your MT7711 Lithium-ion battery is covered against defects in material and workmanship for a period of 1 year. To read the full warranty, please go to www.motorolanetwork.com/bat1
How do I return or recycle my battery under warranty?
Lithium-ion batteries cannot be returned to Motorola.
Please contact Call2Recycle at 1-800-822-8837 or www.call2recycle.org
for locations of Lithium-ion battery recycling centers or drop-off locations in your area.
Instructions to remove the battery from the MT7711 HERE
How do I return my MT7711 for replacement under the warranty?
Your MT7711 includes a 2-year warranty replacement. Please call or email our tech support team to obtain an RMA (Return Merchandise Authorization):
firstname.lastname@example.org or call 1-800-753-0797
(Monday-Friday 8:30am–10pm. Saturday 8:30am-5pm Eastern Time)
More instructions on the warranty replacement process HERE
*DO NOT RETURN THE BATTERY WITH THE MT7711 MODEM