How to backup your modem configuration

Need to backup your modem or router configuration?

Need to perform a factory reset but don't want to lose your settings?

INSTRUCTIONS:

How to backup your modem/router settings and configuration:

For models beginning with MG/MB: 
Open internet browser and type in the address field:  192.168.0.1

For models beginning with MD/MR:
Open internet browser and type in the address field:  192.168.100.1

 

BACKUP:

1. Click Advanced

2. Click Basic Router

3. Click Backup/Restore

4. Click the Backup button

    Gatewaysettings.bin file will be created and saved to your default location.  (Most computers it's saved to your Download folder)

 

RESTORE:

1. Click Advanced

2. Click Basic Router

3. Click Backup/Restore

4. Click File and select where you saved your Gatewaysettings.bin file

5. Click Restore

Your modem/router should now restart

 

HOW TO PERFORM A HARD RESET (Factory Reset) :

It is good to perform a factory reset to clear out any glitches that may have developed within your unit.  Especially if you are starting to experience problems that were not there before.

1.  Make sure the power to your unit is ON

2.  Use a straightened paperclip, tip of a ballpoint pen, or push pin
     In the back of your unit is a RESET hole
   
3. Push the RESET hole in for 25 seconds, then let go

4. Wait for the unit to reboot, and reconnect.  You will see the lights starting to come back up on the front of the unit

Load your backup configuration file now

 

NEED HELP?

Email or call our tech support team at:

support@motorolanetwork.com or 1-800-753-0797
(Monday-Friday 8:30am-10pm.  Saturday 8:30am-5pm Eastern Time)

 

 

 

 

 

 


    

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