Model MG7310 does not support 5 GHz. The 2.4 GHz is not as fast as the 5 GHz, and the 2.4 shares frequency with so many other types of wireless devices. (Microwave ovens, cordless telephones, baby monitors, blue tooth devices, car alarms!) All of these devices cause interference.
Our Dual-band models, which support both 2.4 and 5, are: MG7550 and MG7540.
The 5 GHz Wifi channels are further apart and won't interfere with each other as much as the 2.4 GHz does.
If you’re using a splitter with your modem, try removing the splitter to see if that helps. If it does, you may need to get a better splitter. You can buy an inexpensive splitter at your local electronics store or online.
Try running a scan to see what channels your neighbors are on. Here is how to scan to find channels that are over-used around you:
Note that Wi-Fi channels overlap with nearby channels. Channels 1, 6, and 11 are the most frequently used for 2.4 GHz Wi-Fi, and these three are the only ones that don’t overlap with each other.
If you're a Windows user - search for and download "WifiInfoView" (you will need to use a computer for this, not your iPhone/iPad).
Android user - (if you prefer to scan on your phone instead of your computer), download the App "Wifi Analyzer"
Mac user - see our instructions here.