Question: My wireless connection seems slow or drops signal. How can I better my wireless network connection?
Answer: You have the ability to change a few settings that will assist with bettering your wireless network connection. Please keep in mind that there may be factors in your environment (surroundings) that do impact your wireless network performance.
Steps to help optimize your wireless connection:
1. Open a web browser (such as Internet Explorer, Google Chrome, Firefox, Safari etc)
2. In the address bar of web browser type 192.168.0.1 and hit Enter
3. When at the login page, type "admin" for the Username, and type "motorola" for the Password, click Login
4. From the top right corner, click on Advanced
5. Click on Wireless in the top menu, then click on WMM
Click the Power Save Support drop-down arrow and select 'Off.'
Click Save (do this for both the 2.4 GHz and 5 GHz networks)
6. From the Wireless menu, click on Advanced
Click the OBSS Coexistence drop-down arrow to: 0 (Disabled) and click Save
(do this for both the 2.4 GHz and 5 GHz networks)
7. From the Wireless menu, click on Basic
Select the 2.4 GHz tab first.
Change the Channel from 'Auto' to either 1, 6, or 11.
Set Bandwidth to 20 MHz. Click Save
5 GHz tab.
Change the Channel from 'Auto' to 161/80 and click Save
9. From the top menu click on Advanced Router > Options
Place a check mark in the box to enable UPnP and click Save
10. Click Back to Basic Page
11. Click Log out and power cycle the modem. (Turning it off for 15 seconds then turning it back on).
12. Restart any device that may be connected to modem via Ethernet cord. If you have any wireless devices connected, reset Network Settings on those devices to allow them to re-sync with wireless networks accordingly.