Resetting the Cable Modem/Router to factory defaults

There may be occasions when you need to reset your cable modem/router to factory defaults, for example if you have changed the Username and Password and lost the new values. Note that if you reset your device to its factory defaults, you will lose any changes you have made to settings in the device.

 To reset to factory defaults:

    1. Make sure the cable modem/router is powered on.
    2. Find the reset button on the rear of the unit.
      Depending on your model, this may be a button that you can press with a finger, or it may be recessed behind a small hole. If it is recessed, insert a stiff object such as an unbent paperclip through the hole to reach the button.
    3. Press and hold the Reset button for at least 10.
    4. The device will flash its LEDs and commence a reboot sequence.

Note that you will have to manually re-enter any required changes.

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