FAQ: How to Port Forward


Port forwarding opens up ports to deliver traffic from the internet directly to devices like game consoles, security cameras, web servers, etc. Ordinarily, the router’s firewall would block this traffic.

Before starting, you will need the IP address of the device you are port forwarding to, as well as the port numbers that you need opened. You will also need to have a device with a browser connected to the router with an Ethernet cable or WiFi.

  1. Open up a browser (Internet Explorer, Chrome, Safari, etc) and type into the address bar
  2. Press Enter. There should be a blue page that says Welcome to Your Motorola Cable Modem.
  3. The username is admin. The password is motorola. Press Enter or click on Login.
  4. Click on Advanced on the top right hand corner.
  5. Click on Advanced Router, then Options.
  6. Check Enable UPnP. Click Save.
  7. Click on Advanced Router, then Forwarding.
  8. Click on Add_IPv4.
  9. For the Local IP Address, you should type the IP address of the device you are trying to forward to. For example, this might be a game console.
  10. For the Local Start Port and Local End Port, enter the port or ports you are trying to forward. Typically the manufacturer of your game or device will tell you what ports to use. You can enter a single port as both the Start Port and End Port, or a range of contiguous ports (e.g. ports 9876 – 9878), setting the lower and upper ends of the range as the Start Port and End Port, respectively.
  11. Leave the External IP Address as its default value of
  12. Put the same port number as in step 10 into Start Port. End Port will auto-fill.
  13. For Protocol, click Both. You can change the Description if needed.
  14. Click Enable.
  15. Click Save.

Repeat steps 8-15 for any other port numbers that you need to open. Then turn off the router and the device you are port forwarding to. Turn the router back on, and when the Globe light is solid green, turn the other device back on as well.

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